Shelf Life :        3 month

Eligibility for Returns

Non-Perishable Items: Can be returned within [specific time frame, e.g.2 - 4 hours ] of purchase, provided they are unopened, unused, and in their original packaging.

Perishable Items: Returns are typically not accepted unless:

The product is damaged during delivery.

The product is expired or spoiled at the time of delivery.

An incorrect item was delivered.

Conditions for Refund or Exchange

Proof of Purchase: A valid receipt or order confirmation is required.

Original Condition: The item must not show signs of tampering, and packaging must remain intact.

Reporting Time: Any issues with the product must be reported within [specific time frame, e.g., 4-5 hours] of delivery.

Exceptions

Custom or Special Orders: Not eligible for return or refund.

Opened Products: Unless the item is defective or was incorrectly delivered, opened food products are not returnable.

Refund Process

Refund Type: Refunds will be issued via the original payment method or as store credit.

Processing Time: Refunds are processed within [specific time frame, e.g.8-10 hours].

Restocking Fees: [State if applicable, e.g., a fee may apply for certain returns.]

Return Procedure

Contact Us: Customers should contact customer service at [phone/email] to initiate the return process.

Packaging Requirements: The product must be securely packed to prevent further damage during return shipping.

Return Shipping: State whether return shipping is covered by the company or the customer.

Exclusions

Returns will not be accepted for:

Products damaged after delivery due to mishandling or improper storage.

Items marked as "final sale" or "non-returnable."